This privacy statement was last updated on 28 January 2026 and applies to citizens and legal permanent residents of South Africa.

In this privacy statement, we explain what we do with the data we obtain about you via https://camdenrecords.co.uk. We recommend you carefully read this statement. In our processing we comply with the requirements of privacy legislation. That means, among other things, that:

• we clearly state the purposes for which we process personal data. We do this by means of this privacy statement;
• we aim to limit our collection of personal data to only the personal data required for legitimate purposes;
• we first request your explicit consent to process your personal data in cases requiring your consent;
• we take appropriate security measures to protect your personal data and also require this from parties that process personal data on our behalf;
• we respect your right to access your personal data or have it corrected or deleted, at your request.

If you have any questions, or want to know exactly what data we keep of you, please contact us.

1. Purpose, data and retention period

We may collect or receive personal information for a number of purposes connected with our business operations which may include the following: (click to expand)

1.1 Contact - Through phone, mail, email and/or webforms

For this purpose we use the following data:

• A first and last name
• An email address
• A telephone number
• IP Address
• Geolocation data
• Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
• Commercial information, including records of personal property, products or services purchased, obtained, or considered
• Audio, electronic, visual, thermal, olfactory, or similar information
• Account name or alias
• Professional or employment-related information

Retention period

We retain this data upon termination of the service for the following number of months: 24

1.2 Payments

For this purpose we use the following data:

• A first and last name
• An email address
• IP Address
• Commercial information, including records of personal property, products or services purchased, obtained, or considered
• Financial information such as bank account number of credit card number
• A home or other physical address, including street name and name of a city or town
• Geolocation data

Retention period

We retain this data upon termination of the service for the following number of months: 72

1.3 Newsletters

For this purpose we use the following data:

• A first and last name
• An email address
• IP Address
• Commercial information, including records of personal property, products or services purchased, obtained, or considered
• Geolocation data
• Account name or alias
• Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement

Retention period

We retain this data until the service is terminated.

1.4 To support services or products that a customer wants to buy or has purchased

For this purpose we use the following data:

• A first and last name
• Account name or alias
• An email address
• A telephone number
• IP Address
• Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
• Social Media accounts
• Audio, electronic, visual, thermal, olfactory, or similar information
• Commercial information, including records of personal property, products or services purchased, obtained, or considered
• Financial information such as bank account number of credit card number
• Photos
• A home or other physical address, including street name and name of a city or town
• Professional or employment-related information
• A signature

Retention period

We retain this data upon termination of the service for the following number of months: 24

1.5 Compiling and analyzing statistics for website improvement.

For this purpose we use the following data:

• Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
• IP Address
• Geolocation data
• Commercial information, including records of personal property, products or services purchased, obtained, or considered

Retention period

We determine the retention period according to fixed objective criteria: Analytics data is retained in anonymised or aggregated form.

1.6 To be able to offer personalised products and services

For this purpose we use the following data:

• A first and last name
• Account name or alias
• An email address
• A telephone number
• IP Address
• Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
• Geolocation data
• Social Media accounts
• Commercial information, including records of personal property, products or services purchased, obtained, or considered
• Professional or employment-related information

Retention period

We determine the retention period according to fixed objective criteria: Up to 24 months after last interaction or until consent is withdrawn

1.7 Deliveries

For this purpose we use the following data:

• A first and last name
• A home or other physical address, including street name and name of a city or town
• A telephone number
• An email address
• Commercial information, including records of personal property, products or services purchased, obtained, or considered
• Geolocation data

Retention period

We retain this data upon termination of the service for the following number of months: 24

1.8 To be able to comply with legal obligations

The collection is required or authorised by the following law or court/tribunal order:

Data may be collected and retained to comply with legal obligations under the UK Data Protection Act 2018, the UK General Data Protection Regulation (UK GDPR), the Value Added Tax Act 1994, the Companies Act 2006, and applicable tax and accounting laws.

For this purpose we use the following data:

• A first and last name
• A home or other physical address, including street name and name of a city or town
• An email address
• A telephone number
• Financial information such as bank account number of credit card number
• A signature
• Commercial information, including records of personal property, products or services purchased, obtained, or considered

Retention period

We retain this data upon termination of the service for the following number of months: 72

1.9 We also collect or may have collected personal information that we buy or receive from a third party. This is done under the following circumstances

We may collect and process business contact information only, obtained from publicly available sources or third-party companies for legitimate business purposes. No personal information of private individuals is purchased or processed.

2. What if you don't provide us with your personal information?

If you don't provide us with your personal information, we may not be able to provide you with the information, products or assistance that you are seeking.

3. Sharing with other parties

We only share this data with operators and with other third parties for which consent must be obtained.

Operators

Name: Hostinger International Ltd.sor
Country: UK
Purpose: Functional

Name: IONOS SE
Country: EU
Purpose: Functional

Name: Make
Country: EU
Purpose: Functional

Name: Freshworks
Country: EU
Purpose: Functional, Statistics, Marketing

Name: Twilio Segment
Country: US
Purpose: Statistics, Marketing

Name: Mixpanel
Country: EU
Purpose: Statistics, Marketing

Name: Hotjar
Country: EU
Purpose: Statistics

Name: Metricool
Country: EU
Purpose: Statistics

Name: IPAPI
Country: US
Purpose: Statistics, Marketing

Name: Google
Country: EU
Purpose: Functional

Third parties

Name: Google
Country: EU
Purpose: Statistics, Marketing
Data: IP address, cookie IDs, device data, analytics and advertising data

Name: Meta
Country: EU
Purpose: Marketing
Data: IP address, cookie IDs, device data, conversion and advertising data

Name: LinkedIn
Country: EU
Purpose: Marketing
Data: IP address, cookie IDs, device data, conversion and advertising data

4. Cookies

Our website uses cookies. For more information about cookies, please refer to our Cookie Policy. 

5. Disclosure practices

We disclose personal information if we are required by law or by a court order, in response to a law enforcement agency, to the extent permitted under other provisions of law, to provide information, or for an investigation on a matter related to public safety.

If our website or organisation is taken over, sold, or involved in a merger or acquisition, your details may be disclosed to our advisers and any prospective purchasers and will be passed on to the new owners.

We have concluded a data processing agreement with Google.

6. Security

We are committed to the security of personal data. We take appropriate security measures to limit abuse of and unauthorised access to personal data. This ensures that only the necessary persons have access to your data, that access to the data is protected, and that our security measures are regularly reviewed.

The security measures we use consist of:

• Login Security
• DKIM, SPF, DMARC and other specific DNS settings
• (START)TLS / SSL / DANE Encryption
• HTTP Strict Transport Security and related Security Headers and Browser Policies
• Website Hardening/Security Features

7. Third-party websites

This privacy statement does not apply to third-party websites connected by links on our website. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend you read the privacy statements of these websites prior to making use of these websites.

8. Amendments to this privacy statement

We reserve the right to make amendments to this privacy statement. It is recommended that you consult this privacy statement regularly in order to be aware of any changes. In addition, we will actively inform you wherever possible.

9. Accessing and modifying your data

If you have any questions or want to know which personal data we have about you, please contact us. You can contact us by using the information below. You have the following rights:

• You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
• Right of access: You have the right to access your personal data that is known to us.
• Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
• If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
• Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.

Please make sure to always clearly state who you are, so that we can be certain that we do not modify or delete any data of the wrong person.

10. Automated decision-making

We make decisions on the basis of automated processing with respect to matters that may have (significant) consequences for individuals. These are decisions taken by computer programmes or systems without human intervention.

We use certain limited automated processes to assess lead qualification. Based on specific criteria, leads may be automatically excluded from commercial follow-up. These automated decisions have no legal or significant effects. You have the right to request human review of any automated decision or object to this processing at any time by contacting hello@camdenrecords.co.uk.

11. Submitting a complaint

If you are not satisfied with the way in which we handle (a complaint about) the processing of your personal data, you have the right to submit a complaint to the Information Regulator South Africa:
P.O Box 31533,
Braamfontein,
Johannesburg,
2017
Complaints email:complaints.IR@justice.gov.za

12. Children

Our website is not designed to attract children and it is not our intent to collect personal data from children under the age of consent in their country of residence. We therefore request that children under the age of consent do not submit any personal data to us.

13. Contact details

Camden Records Ltd
92A Hornsey Road, N7 7NN
United Kingdom
Website: https://camdenrecords.co.uk
Email: hello@ex.comcamdenrecords.co.uk
Phone number: +44 20 4548 1846

14. Data Requests

For the most frequently submitted requests, we also offer you the possibility to use our data request form

Name

Name

Email

Submit a request for access to the data we process about you.

Submit a request for deletion of the data if it is no longer relevant.

Submit a request to receive an export file of the data we process about you.

We have appointed a contact person for the organisation's policies and practices and to whom complaints or inquiries can be forwarded:
Data Protection Officer / Information Officer
Camden Records Ltd
92A Hornsey Road, London, N7 7NN, United Kingdom
hello@camdenrecords.co.uk