Booking Policy

Booking Policy  - Terms & Conditions

These Conditions apply to all bookings at Camden Records Ltd. (the “Company”).


Bookings

  • Bookings are provisionally held on request. Until a booking is paid in full, the Company reserves the right to release the booking to another party. 
  • Once a session has been confirmed in writing the Company may invoice you for the booking fee (in full) for any cancellations. Charges may be waived at the discretion of the studio manager only. 
  • All studio time officially booked on our calendar must be used within the time allotted. If technical difficulties do occur, it is the management's discretion to reschedule or provide unused hours in the future. 
  • Studio time that has been purchased must be used within 12 months of payment.
  • Rescheduling or cancelling a booking within 48 hours from the session start time will incur a charge of 50% over the booking fee. 
  • We encourage all of our clients to review a map of our location. Due to traffic or public transport and depending on time of day, always plan on leaving early to ensure being on time for the session.
  • Arriving late will shorten the session in order to accommodate the following customer. The session will be paid in full and no refunds or discounts will be available in this case. 


Studio use

  • A studio day is 10 hours. Overtime will be charged per hour after this time at the rate of 10% of the booking fee.
  • Set up time is included in your studio day, however the Company will endeavour to have your session set up before your arrival.
  • Sessions that finish after 11pm must include taxi fare for the engineer due to public transport limitations.
  • Smoking is not allowed anywhere in the studio outside the designated smoking areas. 
  • All illegal drug substances, weapons of any kind and objects that are harmful or disruptive, are strictly prohibited in the studio. 
  • Company reserves the right to deny entry or refuse business without refund, liability or compensation if the circumstances so require.


Credit

  • Please ensure the Company and all recording staff are credited on releases where appropriate. Email for details if required.
  • Company may mention or feature your artists (or their releases worked on at Camden Records) on Company site or social media accounts. Please let us know in your reply to this confirmation if you do not wish to be mentioned.


Files

  • All session files will remain the property of the studios until payment has been made in full. Please make sure payment is settled by the last day of your session if you wish to leave with your recorded material.
  • Company will hold all your files for the period of one month after session completion. After which time, all files will be deleted permanently from our hard drives. Please make sure you have all files and back ups made within this time as the Company holds no responsibility after this period.
  • Sending your files to the Company beforehand will save time during your session. You can use either a pen drive, hard drive, Dropbox, WeTransfer, pCloud or any other online file transfer service (please send to mail.camdenrecords@gmail.com). 
  • Editing files, burning files onto a CD or transferring files are all done within the session time. Any edits or revisions outside the session time will be charged accordingly.


Payments

  • Company requires payment in full prior to the start of the session along with credit / debit card details to secure the booking. Company reserves the right to take payment from the card if payment is not received in full prior to the session.
  • Payment fees exclude VAT at 20% where applicable. 
  • Payments made by credit card will incur a (1.4% + £0.20) credit card fee.
  • Payments with Klarna instalments will incur a  (4.99% + £0.20) credit card fee.
  • Payments with Klarna pay later will incur a  (2.99% + £0.20) credit card fee.
  • Payment from outside the UK must cover all transaction fees and invoices are to be paid in GBP.


Limitation of liability

  • Company will not be liable for injury, loss or damage to equipment or premises that is caused by you or any of your personnel, nor for any loss or damage to your own equipment. Company will not be liable for any equipment or personal belongings left on the premises after session completion. 



TERMS AND CONDITIONS

These Conditions alone are to apply to all facilities hired and work done by Camden Records Ltd. (the “Company”) for the Client. 


  1. DEFINITIONS
    Agreement:
    means the agreement comprised in the confirmation of booking email and this Conditions.
    Booking:
    means the hire of the Studio for the Period of Booking and subject to the other terms and conditions specified in the Confirmation of Booking Email.
    Booking Fee:
    means the fee payable by the Client to the Company for the Booking as specified in the confirmation of booking email or if not specified then calculated in accordance with the Company’s published or usual scale of charges.
    Confirmation of Booking Email:
    means any written quotation given by the Company (by email) and accepted and agreed to and signed by the Client (to be deemed accepted when work begins if no prior acceptance is received by the Company) or the description of supply contained in any written order of the Client accepted by the Company (to be deemed accepted when work begins if no prior acceptance is received by the Client).
    Client:
    means the person or company referred to in the Confirmation of Booking Email.
    Client’s Equipment:
    means equipment brought onto the Company’s premises by the Client, or the Client’s Personnel or any servant agent or contractor for and on behalf of the Client
    Client’s Own Part Recorded Media:
    means the Client’s own recording media incorporating pre-recorded material including without limitation multi-track recording tape and computer software.
    Client’s Personnel: means persons invited by the Client to enter the Studio during the Booking.

    Client’s Recording:
    means a recording made before the Period of Booking which is delivered to the Company by the Client in connection with this Agreement.
    Company:
    means Camden Records Ltd.
    Conditions:
    means these conditions.
    Fee:
    means the Booking Fee.
    Master Recording:
    means the original recording produced for the Client in the course of the Booking.
    Maximum Liability:
    means the maximum liability on the part of the Company to the Client arising under or in connection with this Agreement (in the aggregate for all potential claims by the Client) being the lesser of (i) £80; and (ii) the total amounts paid to the Company by the Client under this Agreement in the three months immediately preceding the initial notice of any claim.
    Operators:
    means the staff of the Company.
    Period of Booking:
    means the period described as such in the Confirmation of Booking Email.
    Pre-Production Master:
    means a Recording in form intended for mass production without further material change.
    Recording:
    means any single or multi-track audio and/or visual recording or data programming or derivative thereof or any one or more pieces of recorded sound or visual image recorded or used during the Booking including a Master Recording and a Pre-Production Master or any Client’s Recording.
    Representatives:
    means the persons being authorised by the Client to instruct the Company on behalf of the Client.
    Session Footage:
    means all audio and / or audio visual material documenting the progress and making of the Recording in the Studio during the Period of Booking.
    Studio:
    means the recording studio and the equipment.
    Studio Building:
    means all parts of the building and premises in which the Studio is contained.
    Studio Breakdown:
    means a failure or breakdown or unavailability for any reason of the Studio which prevents the Client’s use thereof in accordance with the terms hereof.
    Trademarks:
    means all Company owned and or controlled trademarks, logos and associated rights.

  2. STUDIO FACILITIES
    2.1 The Company shall make the Studio and the Operators available to the Client for the Period of Booking and shall produce the Master Recording at the direction and subject to the monitoring and approval of the Client or the Representatives. The Client shall only permit people directly involved in the Recordings to enter the Studio Building and only during the Period of Booking. The Company reserves the right to require any person not so involved to leave the Studio building.
    2.2 The Client hereby acknowledges that it shall be responsible for:
    a) ensuring the suitability of the Studio for the Client’s purpose;
    b). ensuring that the Client’s Equipment shall be compatible with the Studio;
    c) . the technical quality of any recording engineered by personnel provided by the Client;
    d). any problem or damage caused by use of Client’s Own Part Recorded Media (including any virus damage), and that accordingly the Company gives no warranty as to the foregoing.

  3. BOOKING FEE
    3.1 For Clients with accounts with the Company, payment of the whole of the Booking Fee and any other sums payable by the terms of this Agreement shall be due on the later of either thirty (30) days of the Company’s invoice in respect of such monies, or on the first day of the Period of Booking.
    3.2 For all other Clients, and unless agreed otherwise with Client and set out in the Booking email confirmation the Booking Fee shall be payable in full upon receipt of the Company’s invoice for the agreed Booking Fee.
    3.3 Where agreed with the Client the Company may make additional charges for specific items (including but not limited to overtime (charged at the usual hourly rates from time to time in force unless agreed otherwise by us in writing), taxi fares, materials, breakables, and/or food), which amounts will be payable in full by the Client on receipt of an invoice in respect of such charges.
    3.4 Credit card charges
    3.5 Subject to the Company exercising its discretion, the Fee shall not be reduced on account of:
    a) the Client’s failure to use the Studio for any or all of the Period of Booking;
    b) the Client’s cancellation of the Booking or any part thereof.
    3.6 In the event of the Client’s failure to use the Studio for any or all of the Period of Booking or the Client’s cancellation of the Booking, the Company may, at its sole discretion and without any obligation whatsoever, endeavour to make the Studio and Operators available for an alternative booking. The Company shall deduct any monies received from such alternative bookings (which, at the sole discretion of the Company, may be less than the Booking Fee) against the Fee payable by the Client. The balance of the Fee shall be payable in accordance with this Agreement.

  4. THE CLIENT’S OWN MEDIA, PERSONNEL AND EQUIPMENT
    4.1 The Client will be responsible for the integrity of the Client’s own media, including (without limitation) hard drives and/or the Client’s Own Part Recorded Media (the “Media Materials”) and the Company shall not be liable for any deficiency in or caused by such Media Materials. The Client shall be responsible for backing up or creating safety duplicates of any Media Materials.
    4.2The Client hereby warrants undertakes and agrees that it shall procure that each of the Client’s Personnel shall abide by the Studio’s rules, regulations and health and safety policy and that it shall be responsible:
    a) for the actions of the Client’s Personnel upon the Company’s premises;
    b) for any and all injury, loss or damage to any person’s equipment or premises (including, without limitation, the Studio’s equipment or premises) caused by any act or omission of the Client’s Personnel, or as a result of any defect in or inappropriate specification of the Client’s Equipment or the Media Materials generally;
    c) for the cost of the hire of any Client’s Equipment;
    d) for any costs and expenses incurred by the Company on behalf of the Client at the Client’s request;
    e) for any and all loss or damage to the Client’s Equipment which shall be at the sole risk of the Client.
    4.3 The Client hereby warrants, undertakes and agrees that it shall maintain adequate insurance cover with reputable insurers for the duration of the Period of Booking in respect of its obligations under Clause 4.2 of these Conditions.
    4.4 The Client shall vacate the Studio and remove all Client’s Equipment forthwith at the end of the Period of Booking. The Company shall be entitled by 3 (three) months’ notice to the Client to require the Client to collect the Client’s Equipment and in default of collection of the Client’s Equipment on or before the expiration of the said period of notice, the Company shall be entitled to destroy or otherwise dispose of the Client’s Equipment.

  5. SOUND LEVELS
    5.1 The Client hereby acknowledges that the Noise at Work Regulations 1989 have established that prolonged exposure to high noise levels above 85 dB(A) may cause damage to hearing and that both studios and studio users are required by law to keep exposures as low as reasonably practicable and that accordingly
    i) the Client shall be responsible for noise levels within the Studio; and
    ii) high noise levels shall not be sustained for long periods.
    5.2 The Company hereby reserves the right to take such action as it may deem appropriate to maintain tolerable noise levels and that no claim shall lie against the Company in respect of inconvenience or time lost in the event of such action;
    5.3 The Client shall follow these recommendations and instruct the Client’s Personnel to do the same.

  6. RECORDINGS AND MATERIALS
    6.1 The Client shall procure the collection of the Recordings and ancillary materials (if any) (the “Materials”) immediately upon payment in full of the Company’s invoice applicable thereto (the “Collection Date”).
    6.2 After the Collection Date:
    a) notwithstanding any other provision contained within the Conditions the Materials shall be held by the Company solely at the risk of the Client;
    b) the Client shall be liable to the Company for such reasonable charges as the Company may raise against the Client for the continued storage of the Materials;
    c) the Company shall be entitled to serve notice on the Client requiring the Client to collect the Materials within 3 (three) months of the date of such notice failing which the Company shall be entitled to destroy or otherwise dispose of the Materials.
    6.3 Notwithstanding any other provision contained within the Conditions until such time as the Company shall be in receipt of cleared payment of the entire Fee the Company shall retain legal title to the Materials which shall remain the property of the Company and the Company shall be entitled to retain possession of all of the Materials.
    6.4 Notwithstanding any other provision contained within the Conditions the Client hereby acknowledges and agrees that all risk in the Materials when in transit or otherwise off the Company’s premises shall vest in the Client.
    6.5. The Company retains a general lien on any property of the Client Master Recordings and or Materials in its possession for any unpaid balance the Client may owe to the Company.

  7. INDEMNITY
    7.1 The Client hereby covenants and undertakes to the Company that it shall indemnify the Company against any injury, loss, damage, costs and/or expenses suffered by the Company arising from:
    i) the Client’s cancellation of the Booking including without limitation any reasonable costs;
    ii) expenses incurred by the Company in connection with the Booking;
    iii) the Client’s making, use or exploitation of the Recordings
    iv) the Client’s breach of any of the warranties, undertakings or agreements on its part to be observed or performed by the terms of this Agreement; or
    v) any loss or damage caused to the Company by the Client’s Own Part Recorded Media or the Media Materials generally.

  8. CONTENT OF RECORDING
    8.1 The Client warrants that nothing whatsoever shall be included in the Recording (or any software introduced by the Client) which constitutes a breach or infringement of any copyright or which shall be in any way illegal, scandalous, obscene or libellous and the Client will indemnify the Company against any liability in respect thereof and shall pay all costs and expenses which may be incurred by the Company in reference to any such claim. The indemnity shall extend to any amount paid on a lawyer’s advice in respect of any such claim.
    8.2 The Company shall not be required to reproduce any matter which in its opinion is or may be of an illegal, scandalous, obscene or libellous nature.

  9. STUDIO BREAKDOWN WARRANTY
    9.1 Subject to Clause 9.2 of these Conditions, in the event of Studio Breakdown the Company shall at its option either replace (as soon as can reasonably be arranged) the Studio facilities to which the Client was entitled by the terms hereof and which have been lost as a result of such Studio Breakdown or credit or refund to the Client the Booking Fee in respect of the Booking and shall have no liability or obligation to the Client beyond these remedies.
    9.2 In the event of a minor Studio Breakdown (being a Studio Breakdown lasting no longer than 2 hours) the Company may at its option and without any obligation whatsoever extend the affected day by a corresponding time at no additional charge to the Client.

  10. MASTER RECORDING WARRANTY
    10.1 The Client shall promptly notify the Company in writing of any defect in or loss of or damage to the Master Recording of which it is made aware whether as a result of any test carried out by the Client pursuant to clause 3 or otherwise.
    10.2 The Company shall use its reasonable endeavours to correct any such defect and to effect replacement of such lost or damaged materials so notified to it or of which it is aware and which are attributable to faulty materials or workmanship or the negligence of the Company. In the event that the Company is unable reasonably to effect such rectification or replacement its liability in respect of any Master Recording shall be limited to the Maximum Liability.

  11. CLIENT’S RECORDINGS
    It is a condition of this Agreement that all Client’s Recordings shall have been copied by the Client before delivery to the Company, and that the Company’s liability for loss of or damage to a Client’s Recording shall be limited to the value of the media on which it is recorded.

  12. TRADEMARKS
    The Trademarks are the property of Camden Records Ltd. and the Client shall not use the Trademarks unless expressly authorised in writing by Company to do so.

  13. FILMING AND PHOTOGRAPHY RESTRICTIONS
    13.1 The Client shall not and it shall procure that Client’s Representatives shall not photograph or film any part of the Studio Buildings save as expressly provided in this Agreement or otherwise agreed between the parties in writing.
    13.2  The Client shall be permitted to photograph and/or record Session Footage within the Studio solely for non-commercial, personal purposes PROVIDED THAT:
    a) the copyright and all related rights in and to the Session Footage shall vest in Company and to the extent any such rights vest in Client, Client assigns all rights in the Session Footage to the Company, whether vested, contingent or future; and
    b) Client hereby waives, and shall procure the waiver from Client’s Representative any and all moral and or so-called “Performer’s” rights in the Session Footage; and
    c) the Client shall provide the Company with a copy of the Session Footage;
    d) In the event that Client or Client’s Representative either wish to use the Session Footage for purposes not expressly permitted hereunder; and/or wish to photograph and or film the whole or part of the Studio Building; and
    e) the Client puts any request to photograph, film and/or record Session Footage in writing to Company.

  14. COMPANY’S OVERALL LIABILITY
    14.1 The Client acknowledges that its use of the Studio is entirely at its sole risk. Under no circumstances will the Company, its parents, subsidiaries, and affiliates, and their respective owners, officers, managers, agents, and employees, be liable to a Client for any direct, indirect, incidental, consequential, special, exemplary, or punitive damages or losses (including without limitation loss of profits, goodwill, use, data, or other intangible losses), whether based in contract, tort, strict liability, or otherwise, arising out of or in connection with use of the Studio, whether or not the Company has been advised of the possibility of such damages or loss. Such limitation of liability shall apply:
    a) whether the damages arise from use or misuse of the Studio (including such damages incurred by third parties); and
    b) notwithstanding any failure of essential purpose of any limited remedy and to the fullest extent permitted by law.
    14.2 In the event that the Client shall actually suffer any loss or damage arising directly from the negligence or breach of contract or of statutory duty of the Company then other than in cases of death or personal injury the Company’s liability therefor shall be limited in any event to the Maximum Liability in respect of the aggregate of all instances of such negligence and/or breach arising out of the Company’s performance of its obligations under this Agreement.
    14.3 Notwithstanding any other provision contained within this Agreement the Company shall not be liable to the Client or the Client’s Personnel for any:
    a) indirect or consequential loss or damage;
    b) economic loss including without limitation any loss of profits or goodwill or anticipated savings; arising from any fault in the Studio or any act or omission of the Company its servants or agents in respect of this Agreement.
    14.4 The Company’s liability under this Agreement shall be to the exclusion of all other liability to the Client whether contractual, tortious or otherwise. All other conditions, warranties, stipulations or other statements whatsoever concerning the Agreement, whether express or implied, by statute, at common law or otherwise however, are hereby excluded.
    14.5 The Client accepts as reasonable that the Company’s total liability in respect of the Booking shall be as set out in this Agreement: in fixing those limits the Client and the Company have had regard to the price and nature of the Booking and the terms hereof, and the level of expenses expected to be incurred by the Client in respect thereof and the resources available to each party including insurance cover, to meet any liability.
    14.6 WHERE THE BOOKING IS MADE BY A CONSUMER AS DEFINED IN THE SALE OF GOODS ACT 1979, THE SUPPLY OF GOODS AND SERVICES ACT 1982, THE SALE AND SUPPLY OF GOODS ACT 1994 OR THE FAIR TRADING ACT 1973 THE STATUTORY RIGHTS OF THE CLIENT ARE NOT AFFECTED BY THESE CONDITIONS.

  15. FORCE MAJEURE
    Notwithstanding any other term of this Agreement the Company shall not be under any liability for any failure to perform any of its obligations under this Agreement due to Force Majeure. Following notification by the Company to the Client of such cause, the Company shall be allowed a reasonable extension of time for the performance of its obligations. For the purpose of this Condition, ‘Force Majeure’ means Act of God, explosion, flood, tempest, fire or accident; war or threat of war, sabotage, insurrection, civil disturbance or requisition; acts, restrictions, regulations, bye-laws, prohibitions or measures of any kind on the part of any governmental, parliamentary or local authority; import or export regulations or embargoes; strikes, lock-outs or other industrial actions or trade disputes (whether involving employees of the Company or of a third party); difficulties in obtaining raw materials, labour, fuel, parts or machinery; power failure or breakdown in machinery.

  16. MISCELLANEOUS
    16.1 If there is an inconsistency between any of the provisions of these Conditions and the provisions of the terms and conditions of the Studio, the provisions of these Conditions shall prevail to the extent of such inconsistency.
    16.2 If any provision(s) of this Agreement is/are held to be invalid or unenforceable, it/they will be struck out and the other terms shall remain.
    16.3 The Client shall procure that neither the Client nor any of the Client’s Personnel shall be held out as an agent of or pledge the credit of the Company.
    16.4 This Agreement constitutes the entire agreement between the parties and neither party shall be bound by any other statement or representation made to the other.
    16.5 No variation or amendment to this Agreement shall be effective unless made in writing and signed by the parties hereto.
    16.6 In the event that any part of this Agreement shall be held to be void, voidable or otherwise unenforceable by a court of competent jurisdiction then the balance thereof shall remain in full force and effect.
    16.7 For the purpose of the Contracts (Rights of Third Parties) Act 1999, this Agreement does not and is not intended to give any rights, or any right to enforce any of its provisions, to any person who is not a party to it.
    16.8 All notices required to be given hereunder shall be in writing and deemed properly served if delivered by hand or by post (provided that proof of transmission can be produced) to the address respectively of the applicable party specified on the Confirmation of Booking Email on the date of delivery or transmission or if sent by recorded delivery post to such address within two (2) working days of posting.

  17. GOVERNING LAW AND JURISDICTION
    This Agreement and any dispute or claim arising out of or in connection with it or its subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales. The courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with this Agreement or its subject matter or formation (including non-contractual disputes or claims). Notwithstanding the foregoing, the Client shall not be prevented from enforcing the terms of this Agreement or otherwise taking proceedings to protect its rights under this Agreement in any courts outside England and Wales with jurisdiction and the Client may take any such proceedings concurrently in any number of jurisdictions.
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